Privacy Policy for Factor8

Effective Date: 1/15/26 Last Updated: 1/15/26

This Privacy Policy describes how Lean Labs ("we," "us," or "our") collects, uses, and protects your information when you use our Factor8 AI products and services (the "Service"). Your privacy is important to us, and we are committed to being transparent about our data practices.

1. Information We Collect

We may collect the following types of information:

Account Information: When you register for the Service, we collect information such as your name, email address, company name, and login credentials.

Business Data: Any data, brand insights, content, or other information you provide while using the Service, including inputs to our AI tools and the outputs generated.

Usage Data: Information about how you interact with the Service, including feedback, grades, feature usage, session duration, and actions taken within the platform.

Technical Data: Device information, IP address, browser type, operating system, and other technical identifiers collected automatically when you access the Service.

2. Data Ownership

Your Data Is Yours. Any data, brand insights, or information you provide while using the Service remains your sole property. We do not claim ownership of any content you submit to the Service.

You retain all rights, title, and interest in and to your data, and you may request its deletion at any time in accordance with Section 8 of this Privacy Policy.

3. How We Use Your Information

We use your information only for the following limited purposes:

  • To provide, operate, and maintain the Service
  • To improve and optimize your AI experience based on your feedback, grades, and usage patterns
  • To communicate with you regarding your account, updates, and support requests
  • To ensure the security and integrity of the Service
  • To comply with legal obligations

4. Data Sharing & Disclosure

No Disclosure. We will never sell, share, or disclose your data to third parties, including competitors. Your data will never be made public, nor provided to any competitor or external party.

We may only disclose your information in the following limited circumstances:

  • Legal Requirements: When required by law, subpoena, court order, or other legal process
  • Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of others
  • Service Providers: With trusted third-party service providers who assist us in operating the Service, subject to strict confidentiality agreements

5. Confidentiality & Competitor Protection

If we have contact with your competitors, we agree not to use, disclose, or reference your data in any way that could harm you or benefit a competitor. We maintain strict internal controls to ensure the confidentiality of all client data.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the Service. Upon termination of your account, we will delete or anonymize your data within a reasonable timeframe, unless retention is required by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request a copy of the data we hold about you
  • Correction: The right to request correction of inaccurate data
  • Deletion: The right to request deletion of your data
  • Portability: The right to receive your data in a portable format
  • Objection: The right to object to certain processing of your data

To exercise any of these rights, please contact us using the information provided in Section 11.

9. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our Service. You can control cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Lean Labs Email: agentk@lean-labs.com

12. Governing Law

This Privacy Policy shall be governed by and construed under the laws of Pasco County, Florida, USA, without regard to conflict of law principles.